Identity
Answers for a known visitor
Put the chat behind your identity provider, and let the assistant use what it then knows about the person asking.
Sign in first
Connect an OIDC provider and the widget asks the visitor to connect their account before it answers anything account-specific.
Roles that change the answer
Groups and roles from your provider are conditions a flow can gate on, so staff and customers do not get the same reply to the same question.
Fields you can address
Imported user data becomes fields the assistant can use by name, so a message can greet someone properly instead of guessing.
Always exploring
Curious about everything you know
Point it at your websites, documents and FAQs. It keeps digging until it can answer with a citation, and says so when it can't.
Try it on your knowledge